Blackberry can't make outgoing calls or messages (but can receive)?

Question

It's my dad's 8320 which I recently started using. It was working perfectly fine until my old number was switched over today by my provider, 711 speakout.

Instantly after it was switched, I tried multiple times to send test messages to my mom's cell and none went through. BUT my blackberry thinks they did, there's a green check mark instead of a red x.

Now after I've tried rebooting it and changing settings it seems like more of the texts go through, but not all of them. I also can't place outgoing calls, it says "the customer you're trying to reach is unavailable" (but I know they are, I tried the home phone). When people send me things I seem to be receiving all of them.

Does anyone know how to fix this? I'm very frustrated since all I even really need is to send out texts and can't even do that.

Answer 1

When you port numbers to different carriers, it can sometimes take anywhere from an hour to a few days. Especially if the port was done on a weekend or holiday weekend.



Also you MIGHT need to change settings in the APN to get it working with SMS/MMS on the new carrier if different from the original carrier.



Look up the APN settings for 711 speakout and make sure they match what is on the phone currently.

Answer 2

One of the reasons that RIM is going down the tubes is that they are not very reliable. Get an iPhone for a much better user experience.

Answer 3

as you say, it was working fine before, therefore its a network issue, call them and ask for it to be sorted, your the one paying them for the service.